Edmonton IT Support and Computer Repair

IT that works.
So your team can too.

Norland IT delivers managed IT support, computer repair, cybersecurity, and cloud solutions to businesses in Edmonton, Sherwood Park, St. Albert, and Leduc. We keep your technology secure and running so your team can stay focused.

24/7
Monitoring
<1hr
Response Time
100%
Local Support

Everything your business
needs to stay online

From day-to-day helpdesk support to enterprise-grade security and cloud migrations, we handle your IT so you can focus on your business.

Managed IT Support

Proactive monitoring, helpdesk support, and remote management for all your devices and infrastructure at one flat monthly fee.

Cybersecurity

Endpoint protection, threat detection, security awareness training, and compliance frameworks to keep your data and reputation safe.

Microsoft 365 & Cloud

M365 deployment, Azure migrations, Entra ID, Intune, and ongoing administration fully optimized for your team's productivity.

Backup & Disaster Recovery

Automated cloud backups, documented recovery plans, and tested restore procedures so downtime never catches you off guard.

Device Management

Procurement, imaging, patch management, and lifecycle tracking for all your desktops, laptops, and mobile devices.

Network & Connectivity

Firewall setup, VLAN configuration, Wi-Fi design, and VPN for reliable, secure networking for offices of any size.

Managed IT Plans

Simple, predictable pricing

No long-term contracts. Cancel with 30 days notice. Additional devices billed at $15/device/month over your included allowance.

Essentials
$299/month
Best for 1 to 5 computers
  • Remote monitoring and management
  • Security patching and Windows updates
  • Antivirus monitoring
  • Unlimited remote help desk support
  • Same day response
  • Microsoft 365 basic management
Get Started
Business
$799/month
Best for 16 to 25 computers
  • Everything in Professional
  • Two on-site visits per month
  • Advanced cybersecurity monitoring
  • Backup monitoring and management
  • Quarterly IT review meeting
  • Dedicated account management
Get Started
Break/Fix Services

No contract? No problem.

Need a one-time fix or not ready for a managed plan? We offer transparent hourly rates and flat rate services with no hidden fees.

Hourly Rates

ServiceRate
Standard rate (Mon to Fri, 8am to 6pm)$115/hr
After-hours emergency rate$210/hr
Remote support, single incident$95 flat
On-site callout fee (Edmonton)$25
On-site callout fee (Sherwood Park, St. Albert, Leduc)$45

Flat Rate Services

ServicePrice
Virus and malware removal$110
Slow computer tune-up and cleanup$95
Windows reinstall (clean install)$145
New computer setup$150
Data transfer to new computer$125
Network and WiFi setup$145
Printer setup and troubleshooting$85
Password reset and account recovery$65
Hardware diagnosis$85
Laptop screen replacement$85 labour + parts

Your technology partner, not just a vendor

We build long-term relationships with our clients by understanding their business goals first, then aligning their IT strategy to support them. No upsells, no surprises. Just clear, honest advice.

99.9%
Uptime Guarantee

Edmonton-based.
Business-focused.

We're a local MSP that understands the needs of Alberta businesses, from small offices to growing enterprises.

Get in Touch

Ready to simplify your IT?

Tell us about your business and we'll put together a free, no-obligation assessment within one business day.

Location Edmonton, Alberta, Canada
Phone (587) 900-9702
Email hello@norlandit.ca
Support Hours 24/7 monitoring · Business hours helpdesk

Norland IT provides managed IT services, computer repair, cybersecurity, Microsoft 365 support, and network setup to small and medium businesses in Edmonton, Sherwood Park, St. Albert, Leduc, and surrounding areas in Alberta. Call us at (587) 900-9702 or email hello@norlandit.ca.